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Service Name

Financial Management


This service provides ITS accounting, budgeting and chargeback services for the infrastructure that supports campus information technology and supported business services.



How to Request Service

  • Contact ITS Administration
  • Referral from the IT Service Center


  • Approved work requests
  • Approved operational run procedures


Regular business hours; M - F 8:30 am - noon and 1 pm - 5 pm; excluding holidays


There are no charges for this service.

Service Line

ITS Administration


  • Build and maintain the ITS infrastructure and operating budgets as directed by the CIO
  • Develop cost models and estimates for new or changes services
  • Maintain accounting records for services; including reconciling encumbered funds with invoiced charges
  • Interface financial information with Financial Services financial practices and requirements
  • Provide reports and information on service costs, budgets and revenue to others based on reporting schedules and ad-hoc requests
  • Develop Net Present Value and/or ROI estimates to support contract approval process.
  • Maintain ITS financial chargeback systems and solutions.
  • Agree on cost allocations, chargeback algorithms and assumptions used to charge for services.
  • Prepare and issue bills and payment/recovery status reports for ITS chargeback activities
  • Reconcile purchase card use with budgets and approved POs
  • Support internal and external audit activities by providing ITS financial information when requested


Jennifer Queen


Funding for ITS budgets

VP Customer

Vice President of Finance and Administration

Delivery Channels

  • Prepared and distribute ITS budget proposals
  • ITS financial reports on demand
  • Published service cost models and estimates
  • Service chargeback bills
  • Net Present Value and ROI estimates as required for contract approval process

Service Targets

  • Spending not to exceed budgets
  • Budgets prepared and submitted within the time frames directed by Business Affairs
  • Purchasing card reconciliations completed on time each month
  • Operating budget variance not to exceed total budget.
  • Percentage of budget that was not part of original projection.
  • Minimum GL adjustments to move charges to correct accounts.
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