Website Support – Usability Consulting
This service provides website usability testing for non-academic departments creating a new site on the web content management system (WCMS, SharePoint at the time) or departments seeking to improve the usability of their current WCM site.
Faculty and staff from non-academic departments designated as a departmental web administrator. Students will be among those recruited as test participants.
How to Request Service
The service is available during normal business hours, M-F from 8:30 am – 5:00 pm. Extended hours availability as needed during participant testing.
There are no charges for this service. Customers may be responsible for charges related to the testing such as incentives for participants.
Learning Technology Services
Jean Childress, IT Training and Special Events Coordinator
Customers must be faculty or staff departmental web administrators with awareness of site goals and at least minimal experience making changes in WCMS. The department representative should be available to assist with test design, participant recruitment, and site changes.
Vice President of Marketing and Public Relations for University Communications