Service Name |
User Network Storage Management |
Description |
Provides a service to maintain and support infrastructure digital storage assets used to underpin IT and business services. |
Eligibility |
Faculty, staff and students are eligible for this service. |
How to Request Service |
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Availability |
Business Preferred - Availability target is 24X7X365 except for scheduled maintenance, holidays or dependent party outages. Systems may have limited or no redundancy. Systems have receive priority support during business hours. Limited on-call support response may be available outside of business hours. Full Support Center Service request schedule is available. |
Charges |
There are no charges for this service. |
Service Line |
Systems and Networks |
Features |
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Owner |
Cathy Frazier |
Pre-requisites |
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VP Customer |
Vice President of Finance and Administration |
Delivery Channels |
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Service Targets |
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